At Syntaks, we strive to provide exceptional services to our customers. Our Sales and Refunds Policy outlines the terms and conditions regarding the sale of our services and the process for refunds.
1. Sales
When you purchase services from Syntaks, you agree to abide by the terms and conditions outlined in our Sales and Refunds Policy. The sale is considered complete upon successful payment and confirmation of your order.
2. Payment
We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms. Payment must be made in full at the time of purchase unless otherwise agreed upon in writing.
3. Refunds
We understand that circumstances may arise where you may need to request a refund. Our refund policy is as follows:
- Refund requests must be made within [X] days of the purchase date.
- To initiate a refund request, please contact our customer support team at [contact email] with your order details and reason for the refund.
- Refunds will be processed back to the original payment method used for the purchase.
- Refunds may be subject to processing fees or deductions as outlined in our refund policy.
4. Exceptions
Certain services may have specific terms and conditions regarding refunds, which will be communicated to you at the time of purchase. Additionally, refunds may not be available for services that have been fully rendered or customized to your specifications.
5. Disputes
If you believe there has been an error in billing or if you wish to dispute a charge, please contact our customer support team immediately for assistance.
6. Changes to Policy
Syntaks reserves the right to update or modify this Sales and Refunds Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the revised policy.
7. Contact Us
If you have any questions or concerns about our Sales and Refunds Policy, please contact us at info@syntaks.co.uk.
